Privacy Policy

1. Introduction

Teachr ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services located at teachr.co.za (the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account on the Platform;
• Subscribe to our services;
• Contact us for support or inquiries;
• Participate in surveys or promotional activities.

Such information may include, but is not limited to:

• Full name;
• Email address;
• School or educational institution affiliation;
• Payment and billing information;
• Any other information you choose to provide.

2.2 Usage Data

We automatically collect certain information when you access and use the Platform, including:

• IP address and device identifiers;
• Browser type and version;
• Operating system;
• Pages visited and features used;
• Date and time of access;
• Referring website addresses.

2.3 Content Data

We collect and process the content you create, upload, or generate using our Platform, including lesson plans, educational materials, and related data. This content is necessary to provide our services to you.

3. Use of Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Platform and our services;
• To process transactions and manage your subscription;
• To communicate with you regarding your account, updates, and promotional materials;
• To improve and personalize your experience on the Platform;
• To analyze usage patterns and optimize our services;
• To detect, prevent, and address technical issues, fraud, or security breaches;
• To comply with legal obligations and enforce our terms of service.

4. Disclosure of Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, data hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information;
• Rectification: The right to request correction of inaccurate or incomplete information;
• Erasure: The right to request deletion of your personal information;
• Restriction: The right to request restriction of processing of your information;
• Portability: The right to receive your information in a structured, commonly used format;
• Objection: The right to object to processing of your personal information.

To exercise any of these rights, please contact us at support@teachr.co.za.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Platform. You may configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Platform may not function properly without cookies.

9. Third-Party Links

The Platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Platform, you consent to the transfer of your information to such countries.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Platform. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: